Job Vacancies

Ulrich

The Innovator

B&W Managing Director, Ulrich "Uli" Buder, is not only
a technophile - he is "crazy about technology". No wonder B&W conducts its own research and development to find new and innovative solutions for the market.

"These ideas come from very private incentives: I see, for example, that my power supply for the piano does not work properly, that the battery for the baby monitor is too weak or that the filter for the vacuum cleaner could be of higher quality - and from these everyday problems, completely new ideas and products arise!"

This passion for technology began when Uli was 16. Together with his mother's husband, he founded the company Buder & Wolfram, named after both surnames, in 2004 as a private corporation (GbR) and set up the first warehouse in Großröhrsdorf. The company grew so quickly that in 2006 it changed its legal status to that of a GmbH (Ltd -
limited liability company) and already had ten employees after the first year.

Nevertheless, it is still important for Uli to maintain this initial family feeling within the new structures. Flat hierarchies, a joint further development of the company and a cordial cooperation are the basis for the cooperation of his team at B&W.

After the old warehouse had already become too small in 2006, B&W, after a stopover in Kamenz after a long search and 15 months conversion time, moved into its current location in November 2014 in the former factory halls of a solar cell specialist in Bischofswerda.

Daniel

The Electropapa visionary

There is no better job title for Daniel, because he is the account manager of our online store Electropapa and other sub-marketplaces.

At Electropapa, Daniel is responsible for general store development, marketing measures or even the accuracy of offer data such as prices and availability. He only pulls his hair out when the technical tools don't do what he had hoped for: "A bug like that can ruin your Monday if the catalog updates for the marketplaces didn't work. But that's the exciting part when I then succeed in solving exactly that problem."

An IT systems specialist by training, he worked for five years at a large electronics store before joining B&W's Amazon team. "Internally, they were soon looking for an account manager for Electropapa, and with my experience before B&W, I was up for it. That was really great, because I was allowed and actually supposed to play around in the new position. Through that I was able to make an important contribution to the future of Electropapa during the big store relaunch, among other things. That's a lot of fun."

For Daniel, it's not just the tasks themselves that are important, but above all the way people work at B&W: "It's rare that you can talk directly with the boss, that there's such great cohesion in the company, or that the home office options and working hours are so family-friendly." The work-life balance is absolutely right for Daniel. Even in the few Monday minutes when he's fighting with the bug.

Fabian

The Virtual Craftsman

Fabian joined us through his studies of media informatics right at the beginning of B&W. Back then, our IT department's biggest concern was how to set up an e-mail server! Now, Fabian is the head of the IT department and has a team of 10 members working on all of our infrastructures and developing our own software tools.

The most important customer besides the end user are, above all, us: the colleagues: "We IT specialists help our colleagues in all areas of the company. Whether we are providing support for the warehouse, further developing the ticket system in support or using special algorithms to sell our accessories, spare parts and consumables, we try to boost the productivity of our colleagues as much as we can through our individual software solutions".

An IT expert quickly becomes a virtual craftsman when it comes to implementing the requirements of his colleagues. From a vague "We would need something in the direction of XYZ ", Fabian's team quickly turns out a new, innovative tool.

No wonder that the IT experts are now able to think their way into almost all B&W topics. Thanks to this understanding of their colleagues, Fabian's team has now developed 70% of the software itself.

Conny

The cheerleader

"If we ever put our elbows out, it's to support each other!" - As HR Manager, Conny is our colleague's biggest cheerleader and has been with us for over 14 years. Having worked in many areas of B&W herself, she understands her colleagues' concerns, wishes and ideas all the better. "The employees are our top priority. Even though we are already more than 100 colleagues, we want to keep the family atmosphere."

Flat hierarchies and emphatic, trusting interaction are the magic words at B&W. From the initial interviews to the drafting of the contract and the onboarding to promoting and challenging employees throughout their entire career: Conny is there for the entire team.

Initially, she trained as an office communications clerk. But truly, she hasn't finished her training yet: "I love to continue my education. I've always thought outside the box, and in the various positions I've held at B&W so far, I've always familiarized myself with new topics and looked to see where I can improve processes or myself."

The highlight of her job? When Conny gets to convince a team member to step out of their comfort zone, overcome fears and grow beyond common goals.

Karla

Our Product Investigator

No matter how complicated a product may be, our customers will understand it - our Content Manager, Karla, takes care of this by processing all the product information. Karla uses online research, consultation with the purchasing department, customer enquiries and even Youtube videos to develop an understanding for new products when it comes to accessories, spare parts and consumables.

"If I want customers to understand the product, I have to understand it first! I don't have my own lawn or lawn mower, for example, so I will watch videos on Youtube on how to change a lawn mower filter. I like it the most when we have completely new, innovative products that don't yet exist as compatible accessories - especially when it's as fun as the latest dog collar LEDs!"

In addition to the product descriptions in German, Karla is also responsible for providing descriptions on the foreign B&W platforms. Google Translate is out of the question for our product provider - all texts are translated internally within B&W.

David

The Fortune Teller

No product makes it into our portfolio without being approved by David. Together with the Purchasing and Logistics Department, he researches which products fit in with B&W's concepts, and whether the quality of both the products and the suppliers meet the high standards we aim for.

"We regularly travel to China and European trade fairs to meet new suppliers and maintain existing relationships. In this way, we continue to ensure first-class quality directly at the place of production."

Back at the office, his challenge is to always keep track of the quantity of accessories, spare parts and consumables in stock: who delivers what and when? Is it the right quality?

David is qualified as a Forwarding and Logisitics Specialist - at the beginning, he had nothing to do with purchasing itself.

"If you have ambition and interest, you can constantly learn and pick up new skills. Even with all this experience, I would need a glass ball to know how products are going to develop, but that's exactly what keeps the job interesting and challenging - I really enjoy it!"

If he were no longer to work at B&W, David jokes, he could probably sit down at the trade fairs with his crystal ball.

Claudia

The customer pleaser

Claudia has been a team leader in customer support since 2018, where she and her team answer inquiries like, "Where's the package?" and "The battery doesn't work!" Most of the time it does work and the package is found quickly, because Claudia's team is there to help the customers in word and deed. Although her main tasks are organizing her team and the processes, she also still enjoys working in the day-to-day business. Thanks to her training as a foreign language correspondent and study visits to both countries, she responds eloquently to inquiries from the French and Italian markets.

"Cultural differences between markets must always be considered in order to provide the best possible support to customers. France is our second largest market, but Italian inquiries have the second highest volume of messages - Italians just like to write."

Often, work is done under time pressure. On Mondays, that can mean working through 800 mails that have piled up since Friday. "But we are so well positioned that we can work there in a fixed manner", says Claudia.

The greatest motivation is when a problem has been solved and a customer leaves the dialog with Claudia's team satisfied. She also enjoys the management function: "For me, it's great when I can further optimize our processes and we can work even more effectively. Making big things happen through small steps - that motivates our whole team!"

Angela

Our Marathon Runner

Angela covers 12,000 to 13,000 steps a day. She works in B&W's warehouse and from the moment she and her colleagues hold the "pick and pack" slips in their hands in the morning, they search out the products together, package and ship them. Angela estimates her daily workload at 600 parcels on average - from small batteries to large collective orders, all spare parts, accessories and consumables go through her hands before they make their way to our customers.

The most stressful day is Monday - when all the weekend orders are processed, she becomes a real marathon runner.

Angela still enjoys the job: "I am actually qualified as a chef, but I didn't want to continue working in the restaurant business any more as I was always working on weekends. I started at B&W as a temporary worker and was then hired full-time. It's a lot of fun with this team and at the end of the day, I actually get to see what I've achieved!"

And her weekends once again belong to her!